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Help Center & FAQs

Fast answers for shipping, returns, product use, checkout, privacy, and support.

Help Center & FAQs

Is Syvols a medical device?

No. Syvols provides wellness trend insights only and is not intended to diagnose, treat, cure, prevent, or monitor any disease or medical condition.

Does it use a camera?

No. The Syvols experience is designed around camera-free body intelligence.

How do I track my order?

Use the tracking link sent by email after shipment, or contact support with your order number.

Can I return my order?

Eligible products may be returned within the stated return window. Please review the return and refund policy for details.

How can I contact support?

Use the Contact page and include your order number, checkout email, and a short description of the issue.

Where can I find shipping information?

Shipping information is available on the Shipping Policy page. Tracking is emailed after shipment.